#storiesthatmatter: When empathy informs design

Next from Stories That Matter: MATTER’s senior director of programs, Arun Bhatia, shares the personal experience that led to newfound clarity in his role on the innovation team at a large medical device company.

“I think innovators really need to have a strong understanding of the emotional and personal components of the solution that they’re trying to build.”

This year, we’re on a mission to tell the boots-on-the-ground stories of healthcare. Learn more about Stories That Matter.